PRIVACY POLICY

Surlumoraโ„ข respects your privacy and handles personal information responsibly.

Information We Collect

When you use our website or place an order, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and payment confirmation details

  • Device and browser information

  • IP address

Payment details are processed securely through authorized payment providers. We do not store full credit card information on our servers.

How We Use Information

We use collected information to:

  • Process and deliver orders

  • Provide customer support

  • Improve website functionality

  • Communicate order updates

  • Prevent fraudulent transactions

We do not sell personal information to third parties.

Cookies and Website Technologies

Our website may use cookies to enhance navigation, remember cart contents, and analyze traffic patterns. Users may adjust browser settings to limit or disable cookies, though some features may be affected.

Data Protection Measures

We implement reasonable administrative and technical safeguards designed to protect personal information. However, no electronic system can be guaranteed completely secure.

Your Rights

Depending on your jurisdiction, you may request access to, correction of, or deletion of your personal data. Requests can be directed to service@surlumora.com